In today’s complex technology landscape, organizations are challenged to consistently deliver top-quality services while progressively reducing costs. They need the agility to address changing business needs quickly and effectively.
Shared-service models are the norm, providing key functions for HR, facilities, finance, operations, and IT in order to scale service delivery models. These groups use department-specific applications designed to handle specialized meeting compliance and regulatory needs.
There is an evolving demand for integrated automation strategies to provide key business services across the enterprise. It’s not just about integrating data, it’s about delivering effective service.
This white paper explains why service integration is a better approach than data integration, and outlines how the Kinetic Task automation engine enables service integration across the enterprise in a scalable, flexible, and manageable manner.
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