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Kinetic Survey - Documentation

Survey Analysis Software

These white papers, case studies, data sheets and other documents provide additional detail about Kinetic Survey—survey creation and survey analysis software that provides clear and concise information to improve service desk performance.


Kinetic Survey - Product Overview (pdf)

Kinetic Survey - User and Management Guide (pdf)

Kinetic Survey - Installation and Configuration Guide (pdf)

Kinetic Survey - Integration Guide (pdf)

Kinetic Survey - Architecture Diagram (pdf)

Kinetic Survey - Usage Diagram (pdf)

Kinetic Survey - Call Scripting Overview (pdf)

Kinetic Survey - Call Scripting Features & Uses (pdf)

Kinetic Survey - Call Scripting Functional Specifications (pdf)